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Scheduled Maintenance
Australian (AU3) region planned maintenance for Sunday, the 21st of December 2025 Dec 21, 2025 04:00-06:00 AEDT
We will be performing database upgrades on our Australian servers (AU3) on the 21st of December 2025 from 4:00 AM - 6:00 AM AEDT (Melbourne)*.
This will only affect users of our AU3 system. If your account’s Cliniko URL includes au3, e.g. myaccount.au3.cliniko.com, then this will affect you. Users of our CA, EU, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
Posted on Dec 21, 2025 - 04:00 AEDT
This will only affect users of our AU3 system. If your account’s Cliniko URL includes au3, e.g. myaccount.au3.cliniko.com, then this will affect you. Users of our CA, EU, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
Posted on Dec 21, 2025 - 04:00 AEDT