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Cliniko
Operational
90 days ago
99.98
% uptime
Today
AU1 region
Operational
90 days ago
99.88
% uptime
Today
AU2 region
Operational
90 days ago
100.0
% uptime
Today
AU3 region
Operational
90 days ago
100.0
% uptime
Today
AU4 region
Operational
90 days ago
100.0
% uptime
Today
AU5 region
Operational
90 days ago
100.0
% uptime
Today
CA1 region
Operational
90 days ago
100.0
% uptime
Today
EU1 region
Operational
90 days ago
100.0
% uptime
Today
UK1 region
Operational
90 days ago
100.0
% uptime
Today
UK2 region
Operational
90 days ago
100.0
% uptime
Today
UK3 region
Operational
90 days ago
100.0
% uptime
Today
www.cliniko.com
Operational
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved. Our team are still investigating the cause and putting in place safe guards to prevent future incidents of the same nature happening again.
Jan 30, 20:46 AEDT
Monitoring -
Load times on AU1 have continued to be stable in their recovered state. Our team will continue to monitor, and are still investigating the causes of this incident.
Jan 30, 16:54 AEDT
Identified -
Load times on AU1 have recovered, and we're continuing to investigate the causes of this incident
Jan 30, 13:29 AEDT
Investigating -
We're currently investigating an issue affecting the loading of all accounts in AU1. Our team will update users as we know more.
Jan 30, 13:00 AEDT
Completed -
The scheduled maintenance has been completed.
Jan 25, 06:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 04:00 AEDT
Scheduled -
We will be performing database upgrades on our Australian servers (AU2) on the 25th of January 2026 from 4:00 AM - 6:00 AM AEDT (Melbourne)*.
This will only affect users of our AU2 system. If your account’s Cliniko URL includes au2, e.g. myaccount.au2.cliniko.com, then this will affect you. Users of our CA, EU, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule. - Prepare history reports for any patients you’ll be seeing. - Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.