Cliniko status:
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Cliniko
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AU1 region
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AU3 region
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AU5 region
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EU1 region
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UK1 region
Operational
UK2 region
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UK3 region
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Scheduled Maintenance
UK (UK1, UK2) regions planned maintenance for Sunday, the 11th of January 2026 Jan 11, 2026 15:00-17:00 AEDT
We’ll be performing database upgrades on our United Kingdom servers (UK1, UK2) on the 11th of January 2026 from 4:00 AM - 6:00 AM UTC*.
This will only impact users of our UK1 and UK2 systems. If your account’s Cliniko URL includes uk1 or uk2, e.g. myaccount.uk1.cliniko.com, then this will affect you. Users of our CA, EU, and AU systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
Posted on Dec 30, 2025 - 17:15 AEDT
This will only impact users of our UK1 and UK2 systems. If your account’s Cliniko URL includes uk1 or uk2, e.g. myaccount.uk1.cliniko.com, then this will affect you. Users of our CA, EU, and AU systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
Posted on Dec 30, 2025 - 17:15 AEDT
Australian (AU2) region planned maintenance for Sunday, the 25th of January 2026 Jan 25, 2026 04:00-06:00 AEDT
We will be performing database upgrades on our Australian servers (AU2) on the 25th of January 2026 from 4:00 AM - 6:00 AM AEDT (Melbourne)*.
This will only affect users of our AU2 system. If your account’s Cliniko URL includes au2, e.g. myaccount.au2.cliniko.com, then this will affect you. Users of our CA, EU, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
Posted on Dec 30, 2025 - 17:19 AEDT
This will only affect users of our AU2 system. If your account’s Cliniko URL includes au2, e.g. myaccount.au2.cliniko.com, then this will affect you. Users of our CA, EU, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
Posted on Dec 30, 2025 - 17:19 AEDT