Cliniko status:

All Systems Operational

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Cliniko Operational
90 days ago
100.0 % uptime
Today
AU1 region Operational
90 days ago
100.0 % uptime
Today
AU2 region Operational
90 days ago
100.0 % uptime
Today
AU3 region Operational
90 days ago
100.0 % uptime
Today
CA1 region Operational
90 days ago
100.0 % uptime
Today
EU1 region Operational
90 days ago
100.0 % uptime
Today
UK1 region Operational
90 days ago
100.0 % uptime
Today
UK2 region Operational
90 days ago
100.0 % uptime
Today
www.cliniko.com Operational
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had a major outage.
had a partial outage.
Cliniko AU1 Region Uptime
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Cliniko AU2 Region Uptime
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Cliniko AU3 Region Uptime
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Cliniko UK1 Region Uptime
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Cliniko UK2 Region Uptime
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Cliniko CA1 Region Uptime
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Cliniko EU1 Region Uptime
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Response time Cliniko AU1 region
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Response time Cliniko AU2 region
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Response time Cliniko AU3 region
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Response time Cliniko UK1 region
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Response time Cliniko UK2 region
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Response time Cliniko CA1 region
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Past Incidents
Feb 25, 2024

No incidents reported today.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024
Completed - The scheduled maintenance has been completed.
Feb 18, 03:38 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 03:00 AEDT
Scheduled - We will be performing database upgrades in our AU region on the 18th of February 2024 from 3:00AM - 4:00AM AEDT*.

This will only affect users of our AU1, AU2, and AU3 systems. If the url you use Cliniko at is of the format myaccount.cliniko.com, myaccount.au1.cliniko.com, myaccount.au2.cliniko.com, or myaccount.au3.cliniko.com this will affect you. Users of our Canadian, EU, and UK systems will be unaffected.

The maintenance will take no longer than 2 hours to complete. Cliniko will be unavailable during at least part of this time. During this maintenance window, we will be restarting database services to apply configuration changes and apply upgrades. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.

*For timing in other locations, outside of AEDT you can check here.

In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:

- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.

If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.

Best regards,
The Cliniko Team

Feb 9, 06:34 AEDT
Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 09:54 AEDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 17, 09:53 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 09:00 AEDT
Update - We will be undergoing scheduled maintenance during this time.
Feb 10, 03:34 AEDT
Scheduled - Rescheduled We will be performing database upgrades on our European Union and United Kingdom server (EU1, UK1, UK2) regions on the 16th of February 2024 from 10:00 PM - 12:00 AM UTC*.

This will only affect users of our EU1, UK1, and UK2 systems. If the url you use Cliniko at is of the format myaccount.eu1.cliniko.com, myaccount.uk1.cliniko.com, or myaccount.uk2.cliniko.com this will affect you. Users of our Australian and Canadian systems will be unaffected.

The maintenance will take no longer than 2 hours to complete. Cliniko will be unavailable during at least part of this time. During this maintenance window, we will be restarting database services to apply configuration changes and apply upgrades. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.

*For timing in other locations, outside of UTC you can check here.

In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:

- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.

If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.

Best regards,
The Cliniko Team

Feb 17, 09:00 AEDT
Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024
Completed - The scheduled maintenance has been completed.
Feb 11, 21:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:00 AEDT
Scheduled - We will be performing database upgrades on our Canadian (CA1) servers on the 11th of February 2024 from 4AM - 5AM EST (Toronto)*.

This will only affect users of our “CA1” system. If the url you use Cliniko at is of the format myaccount.ca1.cliniko.com this will affect you. Users of our Australian, EU, and UK systems will be unaffected.

The maintenance will take no longer than 1 hour to complete. Cliniko will be unavailable during at least part of this time. During this maintenance window, we will be restarting database services to apply configuration changes and apply upgrades. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.

*For timing in other locations, outside of EST you can check here.

In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:

- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.

If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.

Best regards,
The Cliniko Team

Feb 3, 04:47 AEDT