Cliniko status:

All Systems Operational

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Cliniko Operational
90 days ago
99.97 % uptime
Today
AU1 region Operational
90 days ago
99.98 % uptime
Today
AU2 region Operational
90 days ago
99.92 % uptime
Today
UK1 region Operational
90 days ago
99.97 % uptime
Today
CA1 region Operational
90 days ago
99.99 % uptime
Today
www.cliniko.com Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Cliniko AU1 Region Uptime
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Cliniko AU2 Region Uptime
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Cliniko UK1 Region Uptime
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Cliniko CA1 Region Uptime
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Response time Cliniko AU1 region
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Response time Cliniko AU2 region
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Response time Cliniko UK1 region
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Response time Cliniko CA1 region
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Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Resolved - We were having an issue with an unusually heavy load on the database from a specific integration, that was causing Cliniko on the UK1 region to slow down to a halt. We managed to find out where the excess load was coming from, and deployed a fix to stop it.

It did take some time for the system to get fully back up and running, but everything seems stable now, and there are no longer any delays on the database.

We will continue to monitor this, to ensure that this does not happen again. We are very sorry that this happened. If you have any other questions, feel free to contact our support team.
Jun 18, 05:07 AEST
Update - The fix we implemented seems to be stable. We will continue to monitor for any changes.

We are terribly sorry for the troubles this has caused today.
Jun 18, 02:54 AEST
Monitoring - We have a fix that has been deployed, and we are monitoring to confirm if the issue is fully resolved.
Jun 18, 02:34 AEST
Identified - We have narrowed down the issue and we are working to resolve it. We do not have an ETA at this point on when the issue will be resolved. Follow here for updates.
Jun 18, 02:09 AEST
Update - We are continuing to monitor for any further issues.
Jun 18, 01:47 AEST
Update - We are still monitoring to determine what the issue is, as many users are still experiencing issues accessing their accounts. We will continue to update here.
Jun 18, 01:36 AEST
Update - We are continuing to monitor for any further issues.
Jun 18, 01:17 AEST
Monitoring - We are getting reports that UK1 is back online. We are monitoring this, and will update once we have confirmed the incident has been resolved.
Jun 18, 01:15 AEST
Update - We are continuing to investigate this issue.
Jun 18, 01:12 AEST
Investigating - We are currently investigating this issue, and will update here when we have found the root cause. This is only affecting those accounts on the UK1 Region. We do not have an ETA at this time, but will update once we do.
Jun 18, 01:10 AEST
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.