Cliniko status:
Planned Maintenance for Sunday the 18th of June 2023
Scheduled Maintenance
Report for Cliniko
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We will be performing database upgrades in our AU1 region on the 18th of June 2023 from 3:00AM - 4:00AM AEST*.
This will only affect users of our “AU1” system. If the url you use Cliniko at is of the format myaccount.cliniko.com or myaccount.au1.cliniko.com this will affect you.
The maintenance will take no longer than 1 hour to complete. Cliniko will be unavailable during at least part of this time. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.
*For timing in other locations, outside of AEST you can check here.
In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.
If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.
Best regards,
Yusuf, Michael, and the Cliniko Team
This will only affect users of our “AU1” system. If the url you use Cliniko at is of the format myaccount.cliniko.com or myaccount.au1.cliniko.com this will affect you.
The maintenance will take no longer than 1 hour to complete. Cliniko will be unavailable during at least part of this time. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.
*For timing in other locations, outside of AEST you can check here.
In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.
If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.
Best regards,
Yusuf, Michael, and the Cliniko Team
This scheduled maintenance affected: Cliniko (AU1 region).