Cliniko status:
UK (UK1, UK2) regions planned maintenance for Sunday, the 11th of January 2026
Scheduled for Jan 11, 15:00 - 17:00 AEDT
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Scheduled
We’ll be performing database upgrades on our United Kingdom servers (UK1, UK2) on the 11th of January 2026 from 4:00 AM - 6:00 AM UTC*.
This will only impact users of our UK1 and UK2 systems. If your account’s Cliniko URL includes uk1 or uk2, e.g. myaccount.uk1.cliniko.com, then this will affect you. Users of our CA, EU, and AU systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
This will only impact users of our UK1 and UK2 systems. If your account’s Cliniko URL includes uk1 or uk2, e.g. myaccount.uk1.cliniko.com, then this will affect you. Users of our CA, EU, and AU systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
This scheduled maintenance affects: Cliniko (UK1 region, UK2 region).