Cliniko status:

Outage on uk2 shard

Incident Report for Cliniko

Resolved

This incident has been resolved.

Posted Jul 11, 2022 - 06:21 AEST

Monitoring

Access to our uk2 shard has been restored. Some background jobs (like email sending) may still be delayed. We are continuing to monitor it.

Posted Jul 11, 2022 - 05:54 AEST

Identified

Due to an outage in Amazon's London data center, our uk2 shard is currently down. This only affects accounts that include uk2 in their URL, ex: my-cool-clinic.uk2.cliniko.com

We have identified the issue and are working to bring up new services to restore access to uk2.

Posted Jul 11, 2022 - 05:20 AEST

This incident affected: Cliniko (UK2 region).