Cliniko status:

Cliniko connection issues in New Zealand for Vodafone users

Incident Report for Cliniko

Resolved

This incident has been resolved.

Posted Apr 14, 2023 - 10:17 AEST

Monitoring

We have made a temporary change to the network routing in New Zealand, and are monitoring the results.

Posted Apr 14, 2023 - 08:17 AEST

Identified

We've received several reports from our customers in New Zealand that they are having trouble connecting to Cliniko. The problem seems to be specific to the Vodafone network. While this issue is ongoing, it may help to connect to a different network, or to a hotspot using your mobile data. We will update here when we have news of any change.

Posted Apr 14, 2023 - 07:07 AEST

This incident affected: Cliniko (AU1 region, AU2 region, AU3 region).