Cliniko status:
EU & UK (EU1, UK1, UK2) Regions Planned Maintenance for Friday the 16th of February 2024 UTC
Scheduled Maintenance
Report for Cliniko
Completed
The scheduled maintenance has been completed.
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
We will be undergoing scheduled maintenance during this time.
Scheduled
Rescheduled We will be performing database upgrades on our European Union and United Kingdom server (EU1, UK1, UK2) regions on the 16th of February 2024 from 10:00 PM - 12:00 AM UTC*.
This will only affect users of our EU1, UK1, and UK2 systems. If the url you use Cliniko at is of the format myaccount.eu1.cliniko.com, myaccount.uk1.cliniko.com, or myaccount.uk2.cliniko.com this will affect you. Users of our Australian and Canadian systems will be unaffected.
The maintenance will take no longer than 2 hours to complete. Cliniko will be unavailable during at least part of this time. During this maintenance window, we will be restarting database services to apply configuration changes and apply upgrades. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.
*For timing in other locations, outside of UTC you can check here.
In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.
If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.
Best regards,
The Cliniko Team
This will only affect users of our EU1, UK1, and UK2 systems. If the url you use Cliniko at is of the format myaccount.eu1.cliniko.com, myaccount.uk1.cliniko.com, or myaccount.uk2.cliniko.com this will affect you. Users of our Australian and Canadian systems will be unaffected.
The maintenance will take no longer than 2 hours to complete. Cliniko will be unavailable during at least part of this time. During this maintenance window, we will be restarting database services to apply configuration changes and apply upgrades. You should notice a warning during the upgrade that maintenance is ongoing, however, you will still be able to access Cliniko during the maintenance except for a very brief window where you may see pages fail to load.
*For timing in other locations, outside of UTC you can check here.
In order to cover your time while we’re down, there’s some preparation work you can do to make sure you still know what’s on for your day! Here are some suggestions:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule;
- Need your Patient History for the day? You can use the History Report button;
- Online Bookings will unfortunately be down too, so it might be good to let your clients know that it’s best to call you on that day.
If you have any questions, don’t hesitate to email our super support team to discuss this maintenance.
Best regards,
The Cliniko Team
This scheduled maintenance affected: Cliniko (EU1 region, UK1 region, UK2 region).