Cliniko status:
European (EU1) region planned maintenance for Sunday, the 7th of December 2025
Scheduled Maintenance
Report for Cliniko
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We’ll be performing database upgrades on our European servers (EU1) on the 7th of December 2025 from 5:00 AM - 7:00 AM UTC*.
This will only impact users of our EU1 system. If your account’s Cliniko URL includes "eu1", e.g. myaccount.eu1.cliniko.com, then this will affect you. Users of our Australian, CA, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, outside of UTC, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
This will only impact users of our EU1 system. If your account’s Cliniko URL includes "eu1", e.g. myaccount.eu1.cliniko.com, then this will affect you. Users of our Australian, CA, and UK systems will be unaffected.
The maintenance will take no longer than 2 hours to complete, and Cliniko will be unavailable for part of this time.
*For timing in other locations, outside of UTC, you can check here.
In order to keep your day running smoothly while we’re down, here’s some preparation work you can do:
- Print or download your Appointment Schedule for the day in Reports → Appointments Schedule.
- Prepare history reports for any patients you’ll be seeing.
- Although online bookings will be down during the maintenance window, you can add an alert ahead of time to let patients know to try later instead.
If you have any questions, don’t hesitate to contact our support team.
Best regards,
The Cliniko Team
This scheduled maintenance affected: Cliniko (EU1 region).